What it usually means
A gatekeeper protecting a calendar, or the person avoiding the call.
What to say
Happy to. What's the best way to make sure it gets to them, and when is a good time to try again?
Replace anything in brackets with your own words before you say it.
Why it works
Respecting the gatekeeper makes them an ally instead of a wall. Asking for a time makes your next call expected instead of another cold attempt.
Other ways prospects say it
- “Talk to my assistant.”
- “Send it to my EA.”
- “My assistant handles my calendar.”
Same reflex, same response. Type any version into the Objection Lookup to check.
If they push back again
If the assistant gatekeeps, treat them as an ally: ask what their boss cares about this quarter and when is a good time to try again.
The pattern behind every objection
Acknowledge it with something short and human, ask one question about what sits behind it, then propose a small next step with two options, or exit cleanly. Handle each objection once, never argue it, and log every one so you can see where your message or your list is weak.