What did they just say to you?

Type the objection you heard, or tap one below. You get what it usually means and a response to try. The pattern is always the same: acknowledge, ask, then propose.

The objection

Say your answer out loud, then check it against the talk track.

Acknowledge. Ask. Propose.

Handle each one once.If they object twice to the same thing, thank them and leave. Pressing damages the next call.

Never argue it.Ask what is behind the objection instead of winning the point.

Log every one.After a month, the count shows where your message or your list is weak.

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